Customs & Tax Services

Europe is an attractive market but rules can be complicated.
We’ll relieve you of any customs, fiscal or administrative duty.

Our warehouse have received all the proper authorizations from the ITALIAN CUSTOMS and TAX AGENCY and we can operate as Tax, Customs and Excise Deposits in order to introduce and manage products in suspension of duties, VAT and taxes.

Thanks to our constant relationship with Italian customs authorities, we can support and replace you in all the procedures necessary to import your goods. The knowledge and experience earned in these sectors give us the chance to guarantee the speed with which customs procedures are carried out and the professional coordination of import/export operations.

Discover Alen’s “ZeroProblems” services:
we can manage all customs, tax and bureaucratic
procedures required to import and export your goods
in EU and non-EU countries


We can also help you to get more problematic
like CITES and all those necessary to export
to Russia and EAEU countries

Authorizations and
We’ll take care of
all of them

Alen will deal with all the necessary procedures to obtain all the documents for you, necessary to trade specific products which require special authorizations, licenses, Visa on customs documents such as:

_ National ministerial authorizations for import and export, CITES, IMQ
_ “Made in” protection of brand
_ Advice on community legislation

Provided services included for this special process are:
_ Customs operations in simplified procedures, provided with digital system
_ Processing invoices for Intrastat models submission
_ Tax consulting service
_ Tax and personnel workshop for companies

Special certificates. We know all of them and how to get them

CITES (the Convention on International Trade in Endangered Species of Wild Fauna and Flora) is an international agreement between governments aiming to ensure that international trade in specimens of wild animals and plants does not threaten their survival.

In case an article made from python, crocodile or other protected specimens should be shipped out of EU, a special CITES certificate must be applied for, as it will be asked by all involved Customs to permit import and/or re-export.

Alen will analyze and manage the full bureaucratic procedures to be followed scrupulously to ship orders successfully to your clients with no risk or problems, respecting the trade regulations and minimising the amount of time required.

Export to Russia
The certification and authorization of products for export to Russia and the Eurasian Economic Union (EAEU) is a complex process, which requires both specialist knowledge of the Russian law and experience interacting with local state authorities.

Considering the kind of products to be shipped, a number of different certificates might be asked by Russians customs.

Alen can guarantee a fast processing of enquiries and assignments, thanks to deep competence and experience in the certification area and to a well-established cooperation with Russian autohorities.